Privacy Policy

Effective Date: June 2, 2025

Last Updated: June 2, 2025

Elite Pickleball Coaching, LLC ("Company", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile application, EPC OnCourt (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account or use our Service, we may collect:

  • Name
  • Email address
  • Username and password
  • Payment and billing information (processed by third-party platforms)
  • Profile photos or videos you upload
  • Communication preferences

b. Usage Data

We automatically collect certain information about how you access and use the Service, including:

  • Device information (e.g., type, operating system, browser)
  • IP address
  • App usage data
  • Crash logs and diagnostics
  • Time spent on the platform
  • Referring URLs

c. Location Data

With your permission, we may collect approximate or precise location data via your device's GPS, for purposes such as personalized coaching feedback or location-based features.

d. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve functionality and analyze usage patterns. You may adjust your browser settings to reject cookies, but this may affect your experience.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Personalize your coaching experience
  • Process payments and subscriptions
  • Communicate with you (e.g., support, updates, promotions)
  • Improve functionality and user experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, cloud storage providers)
  • Analytics providers (e.g., Google Analytics, Firebase)
  • App stores (Apple and Google) for in-app purchase processing
  • Legal authorities, if required to comply with applicable laws

We may also share anonymized or aggregated data for research and business purposes.

4. Third-Party Services

Our Service may link to or integrate with third-party services. Your interactions with those services are governed by their privacy policies, not ours.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or storage system is 100% secure. Use the Service at your own risk.

6. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications at any time
  • Withdraw location permissions via your device settings
  • Request a copy of your data (subject to verification)

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under the GDPR or CCPA.

To exercise your rights, please contact us at support@elitepickleballcoaching.com

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, we will delete it.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

9. International Data Transfers

If you are accessing the Service outside the United States, be aware that your information may be transferred to, stored in, and processed in the U.S., where data protection laws may differ.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the Service. Your continued use of the Service after updates constitutes your agreement to the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Elite Pickleball Coaching, LLC

Email: support@elitepickleballcoaching.com

Mailing Address: 385 Route 18 - Suite J, East Brunswick, NJ 08816 United States